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    • Agree and perception is a major topic in management. I sometimes compare low perception value but with real quality and great perception value but low real quality, which one is the less of the two...

      4 months ago by brilly

      in Perceived Quality and Business Value

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“Design of Everyday Things” counter-example

Started by rickylui · 1 year ago

There are many counterexamples in the book… the one I liked is the remote control that has a loop antenna on it. The user, a computer science prof, points the loop antenna to his stereo, but still the stereo didn’t seem to receive the signals from the remote very well. ... Continue reading »

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