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- Agree and perception is a major topic in management. I sometimes compare low perception value but with real quality and great perception value but low real quality, which one is the less of the two...
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p.g 158: “Most designers… know the product too well to envision how people will use it, yet we (designers) are separated from the end users by multiple layers of corporate bureaucracy…. What this really points out is that the process by which we design is
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